Our Services
FILL OUT OUR ONLINE FORM TO TELL US ABOUT YOUR BUSINESS AND REQUEST ADDITIONAL INFORMATION : crystalcreek.wufoo.com/forms/crystal-creek-logistics/
Ask about our CALL CENTER... We can take your customer's orders and integrate them with your internet orders. We would be happy to supply you with pricing for this service!
We'll store, count, pack, and ship your inventory per your exact specifications. We specialize in shipping food, we have entensive experience with all kinds of food products, dry goods as well as refrigerated and frozen foods. If you need it, we can provide the 'Shopping Cart' feature for your website - it can tie right into your existing website! Note; We cannot ship for you from locations other than our own facilities - we are not a carrier, we store your product until orders come through our system where we pick and pack them and hand them over to your choice of carrier.
We are recognized shippers for Amazon.com - for both frozen and dry goods, in both Dropship Central and Vendor Central programs.
What sets Crystal Creek Logistics apart from our competitors?
- You get a REAL person that answers the phone (during business hours).
- We have excellent carrier relationships with great discounts
- A tailored shipping program to meet YOUR needs
- A state of the art Call Center with a professional staff
- We can ship frozen orders into Canada to arrive via 'next day', '2 day', or 'ground' services
- Confidentiality - we don't share information
- State of the art order processing software with real time inventory and order tracking
- Same day order processing
- Multiple shipping options on every order
- A combined 60 years of shipping experience
- SEO/ PPC - Website evaluations and assistance with keywords and adwords
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Inventory Management
- Your Inventory will be handled by your own account rep in our state of the art inventory system and updated automatically as product is received, lotted in, picked, packaged and then sent out.
- You will be able to update your own orders and provide information any time of day or night
- Products will be stored and picked from your designated distribution area by our expert and experienced team.
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Standard Fulfillment Services
- You will have at least two of our staff members take responsibility for your account, your primary account rep will assist you to make changes, answer questions, and help solve order related issues. Your rep will endeavor to provide you with ideas on packing new items as well as how you might improve packaging on existing items
- Restocking is quick and easy - you have the ability to set your minimums and maximums
- Orders are picked and printed with your company's name prominently on the order forms and shipping labels
- You can run real time displays of inventory, shipping, receiving, back ordered materials and returns from any computer - day or night!
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Shipping & Warehousing
- We promise to ship your items according to the shipping rules you post on your website
- Your merchandise is shipped at competitive rates. We ship large volumes which allow us rates that we'll share with you, helping your bottom line regardless of your size.
- Every product leaving our facility is packaged and shipped with optimized delivery times and costs in mind. This means that each product is placed in the perfect box or container, with the perfect filling material and shipped out on the most efficient carrier.
- Our facilities are state of the art - with the most modern security and fire protection available
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Pick & Pack Kitting Assembly
- Crystal Creek offers light assembly of your items.
- We assemble gift baskets, gift packs, combo orders, or we can insert an instruction manual depending on your needs
- We can print gift messages on the order form or a card, and insert your messages into your customer's package
Key Features Of Our Services
- Confidential, independent, order fulfillment software for your company. You link to your info from any place you can access the web
- Shipping line capable of processing more than 3000 packages per day.
- Multi-carrier capabilities - We have solid relationships with Fedex, UPS, USPS, and Purolator
- Unbeatable shipping rates - often considerably less than your current rates because of our volume discounts that we share.
- Year round perishable shipping for your frozen products.
- Same business day order fulfillment (following successful credit card pre-authorization and inventory verification).
- Inventory, sales and a number of other key reports for daily, weekly or monthly e-mail update.
- Returns processing and storage - (Reverse Logistics)..
Click below to view a short video clip of the Crystal Creek operation...